Terms & Conditions – Site Spark Technologies

Last Updated: 10 September 2026

Welcome to Site Spark Technologies LLP (“Site Spark Technologies”, “Site Spark”, “we”, “us”, or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of the Site Spark Technologies website, our digital products, professional services, and related services offered through our website, associated brands, client portals, payment pages, or other authorized channels.

By accessing our website, requesting a quotation, purchasing a product or service, making a payment, or otherwise engaging our services, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, please do not use our website or purchase our products or services.

1. About Site Spark Technologies

Site Spark Technologies LLP is a technology and digital services business operating from India.

We provide digital products and professional services including, but not limited to:

WordPress website development
Website design and redesign
Website performance optimization
Core Web Vitals optimization
WordPress plugin development
Website maintenance and technical assistance
Pre-built website and WordPress templates
Digital products and resources
Technical consultation
Related web development, optimization and digital services

Certain services and products may be offered under specialized brands owned, operated, or managed by Site Spark Technologies LLP.

Where a product or service is offered under one of our brands, the underlying contractual relationship and payment may be with Site Spark Technologies LLP unless expressly stated otherwise.

2. Acceptance of Terms

By using our website or purchasing our products or services, you confirm that:

You are at least 18 years old, or have the legal capacity to enter into a binding agreement under applicable law.
The information provided by you is accurate and complete.
You have authority to enter into the transaction where you are purchasing on behalf of a business or organization.
You agree to comply with these Terms and all applicable laws and regulations.

Additional terms may apply to particular products or services. Where a written proposal, quotation, statement of work, project agreement, license agreement, or other specific agreement is provided to you, those terms will apply to the relevant product or service in addition to these Terms.

3. Services and Products

The scope of each service or digital product will depend on the specific offering purchased.

For custom projects, the applicable quotation, proposal, project scope, statement of work, or written agreement may specify:

Deliverables
Project scope
Development requirements
Estimated timelines
Number of revisions
Client responsibilities
Payment schedule
Third-party services
Acceptance criteria
Other project-specific conditions

Any work or feature that falls outside the agreed scope may require an additional quotation or payment.

We reserve the right to decline a request that is unlawful, technically infeasible, outside our area of service, or inconsistent with our business policies.

4. Orders and Payments

Prices for products and services may be displayed on our website, provided through a quotation, or communicated through an authorized Site Spark Technologies representative.

Unless otherwise stated:

All prices are quoted in Indian Rupees (INR) for transactions processed in India.
Applicable taxes, including GST where applicable, may be charged in addition to the stated price.
Payment must be made using the payment methods made available by us.
A payment is considered received once the applicable payment processor confirms the transaction.
For custom services, work may commence after the required advance or agreed payment has been received.
For recurring or milestone-based services, payments must be made according to the applicable agreement or invoice.

We may use authorized third-party payment service providers, including payment gateways, to process payments.

We do not directly store your complete card, banking, UPI, or other payment-instrument credentials on our servers. Payment processing may be handled by the relevant payment service provider in accordance with its own terms and privacy practices.

5. Payment Authorization and Fraud Prevention

You represent that you are authorized to use the payment method used for a transaction.

We may request additional information or documentation where reasonably necessary to verify a transaction, prevent fraud, comply with applicable laws, or protect our business and customers.

We reserve the right to suspend or cancel an order where we reasonably suspect fraudulent, unauthorized, unlawful, or otherwise improper activity.

Any refund arising from an eligible cancellation or refund will ordinarily be made using the original payment method, subject to the applicable payment provider’s processing procedures.

6. Project Timelines and Delivery

For custom projects, delivery timelines depend on the agreed scope and the timely cooperation of the client.

Project timelines may be affected by:

Delayed client feedback or approvals
Delayed access to websites, hosting, servers, accounts, APIs, or other systems
Delayed supply of content, images, credentials, or other required materials
Changes in project scope
Third-party service or infrastructure issues
Events outside our reasonable control

Digital products and services are generally delivered electronically through email, download, client portal, website access, or another appropriate digital method.

For additional information regarding delivery, please refer to our Delivery Policy.

7. Client Responsibilities

You are responsible for providing accurate information, materials, content, credentials, approvals, and access reasonably required to perform the agreed services.

You represent that you have the necessary rights, licenses, and permissions to provide any content, software, images, trademarks, data, or other materials supplied to us.

You remain responsible for:

The legality of your website and business activities
The accuracy of information published on your website
Obtaining required licenses and permissions
Compliance with laws applicable to your business
Maintaining appropriate backups of your website and data unless backup services are expressly included in your agreement

We are not responsible for delays or problems caused by inaccurate information, unavailable systems, third-party services, or failure to provide required materials or access.

8. Third-Party Services

Some projects may require third-party products or services, including but not limited to:

Web hosting
Domain registration
Premium themes
Plugins
APIs
Fonts
Software licenses
CDN services
Analytics services
Payment services
Other external software or infrastructure

Third-party services may be subject to their own terms, pricing, renewal conditions, availability, and policies.

Unless expressly included in our written scope, Site Spark Technologies does not guarantee the continued availability, pricing, functionality, compatibility, or performance of third-party services.

Third-party services purchased specifically for a project may be non-refundable in accordance with our Refund and Cancellation Policies.

9. Website Performance and Results

We may provide services intended to improve website performance, conversion, search visibility, Core Web Vitals, technical quality, or other website metrics.

Unless expressly guaranteed in a written agreement, we do not guarantee:

Specific search-engine rankings
Specific revenue or conversion levels
Specific traffic levels
Continuous availability of third-party services
Permanent performance scores
Specific results from search engines or other external platforms

Website performance can change because of hosting infrastructure, third-party scripts, plugins, themes, content changes, browser changes, search-engine algorithms, network conditions, and other factors outside our control.

Where a specific performance guarantee is expressly included in a written service agreement, that agreement will govern the applicable guarantee.

10. Digital Products and Licenses

Digital products, templates, plugins, resources, and other downloadable materials remain subject to the license terms applicable to the relevant product.

Unless expressly stated otherwise, purchasing a digital product does not transfer ownership of its underlying intellectual property to the purchaser.

You may not:

Resell our products as your own;
Redistribute protected files outside the permitted license;
Claim our original work as your own;
Circumvent technical or licensing restrictions;
Use our products in violation of applicable license terms or law.

Specific products may have additional licensing conditions displayed at the time of purchase.

11. Intellectual Property

All intellectual property rights in our website, branding, logos, text, graphics, software, templates, plugins, original code, documentation, processes, and other materials created or owned by Site Spark Technologies remain the property of Site Spark Technologies LLP or the relevant rights holder unless expressly transferred in writing.

For custom development work, ownership or licensing of the final deliverables will be determined by the applicable project agreement.

Unless otherwise agreed in writing, our pre-existing code, frameworks, libraries, development tools, reusable components, methodologies, know-how, and other underlying technology remain our intellectual property.

You retain ownership of content and materials supplied by you, subject to the rights necessary for us to provide the contracted services.

12. Client Content and Website Access

You authorize us, where necessary, to access and modify your website, hosting environment, software, databases, or related systems for the purpose of performing the agreed services.

You are responsible for ensuring that you have authority to grant such access.

We will take reasonable measures to protect credentials and information supplied to us, but you should not provide unnecessary credentials or confidential information unrelated to the requested service.

13. Revisions and Change Requests

For custom projects, revisions will be handled according to the applicable project scope or agreement.

Requests that materially change the original scope may be treated as additional work and may require additional fees or an updated delivery schedule.

A project may be considered delivered when the agreed deliverables have been supplied and made available to the client for review.

14. Cancellation and Refunds

Cancellation and refund requests are governed by our separate Cancellation Policy and Refund Policy.

Unless otherwise expressly stated in a written agreement:

Cancellation requests should be submitted through our official contact channels.
Cancellation before work begins may qualify for a full refund.
Where work has already begun, refunds may be calculated based on the work completed and applicable expenses.
Completed custom development work may be non-refundable.
Third-party products or services purchased for a project may be non-refundable.
Eligible refunds are generally processed within the timeframe specified in our Refund Policy.

Our Cancellation Policy and Refund Policy form part of these Terms.

15. Acceptance of Digital Deliverables

Clients should review delivered work within the review period specified in the applicable project agreement or, where no different period has been agreed, within 7 days of delivery.

If you identify a material issue with an agreed deliverable, you should notify us promptly with sufficient information for us to investigate and address the issue.

16. Website Availability

We aim to keep our website and services available and functional, but we do not guarantee uninterrupted availability.

Our website or services may occasionally be unavailable due to:

Maintenance
Updates
Hosting or infrastructure failures
Security incidents
Network problems
Third-party service failures
Events beyond our reasonable control

17. Prohibited Use

You agree not to use our website, services, products, or systems:

For any unlawful purpose;
To violate applicable laws or regulations;
To distribute malware or malicious software;
To conduct fraudulent activities;
To infringe intellectual property or other rights;
To attempt unauthorized access to our systems;
To interfere with the security or operation of our services;
To misuse payment services;
In any manner that could reasonably cause harm to Site Spark Technologies, our service providers, or other users.

We may suspend or terminate access where we reasonably believe these Terms have been violated.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Site Spark Technologies LLP shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of our website, products, or services.

This includes, where applicable, loss of profits, revenue, business opportunities, data, reputation, or anticipated savings.

Our liability relating to a particular paid service shall, to the extent permitted by law, be limited to the amount actually paid by the client for the specific service giving rise to the claim.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

19. Indemnification

You agree to indemnify and hold harmless Site Spark Technologies LLP, its personnel, contractors, and authorized representatives from claims, losses, liabilities, damages, and expenses arising from:

Your unlawful use of our services;
Your violation of these Terms;
Your violation of third-party rights;
Materials or content supplied by you;
Unauthorized use of our products or services;
Your violation of applicable laws or regulations.

20. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

By using our website or services, you acknowledge that certain information may be collected and processed as necessary to provide our services, process transactions, communicate with you, maintain security, and comply with applicable legal requirements.

21. Communications

By submitting your contact information or engaging our services, you agree that we may communicate with you regarding:

Orders and payments
Project updates
Service-related matters
Support requests
Account or security matters
Important policy or service changes

Marketing communications may be opted out of where applicable.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.

The updated Terms will be published on this website with a revised “Last Updated” date.

Your continued use of our website or services after the updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

23. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law and any dispute-resolution provisions contained in a separate written agreement, disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts in Madhya Pradesh, India.

24. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where legally permissible.

The remaining provisions shall continue in full force and effect.

25. Entire Agreement

These Terms, together with any applicable quotation, proposal, statement of work, product license, Privacy Policy, Refund Policy, Cancellation Policy, and Delivery Policy, constitute the applicable agreement between you and Site Spark Technologies for the relevant services or products.

Where a specific written agreement conflicts with these general Terms, the specific written agreement shall prevail for the relevant transaction.

26. Contact Us

If you have questions regarding these Terms, your order, a service, or a transaction, please contact us:

Site Spark Technologies LLP
15/101 Schacha Nagar
Rewa, Madhya Pradesh 486001
India

Email: [email protected]
WhatsApp: +91 9200836721

Website: https://www.sitesparktechnologies.com/